Support

Write to support@itaysoft.com. Include the macOS version and, if a file doesn't preview, its extension.

Previews don't appear after installing

macOS leaves new Quick Look extensions off. Open System Settings › General › Login Items & Extensions › Quick Look and switch on both Xamine entries. Xamine's welcome tour (Help › Welcome Tour) opens that pane and tests the previews for you.

If Finder keeps showing an old preview for a file you previewed before installing, run qlmanage -r in Terminal, or log out and back in.

A file still shows the generic preview

• .ips crash logs and .mobileprovision profiles are claimed by Apple's own previewers, which take precedence. Xamine previews .crash and .hang reports instead.
• Files without an extension (Dockerfile, Podfile, Gemfile) can't be routed to a Quick Look extension.
• .ts is treated as MPEG transport stream by macOS, so TypeScript is only recognized as .tsx, .mts and .cts.

Keys don't do anything in a preview

Finder keeps the keyboard while Quick Look is open, so no preview extension can see what you type. Xamine's previews are clickable only: Markdown previews have a Sections button at the top that shows the headings in a sidebar, log previews have an Entries / Plain text switch, and a pinch on the trackpad zooms. Appearance and line wrapping are set in the Xamine app.

Reporting a file that renders wrong

If a file previews but looks wrong, email a copy of the file (or a redacted one) and a screenshot. Every previewer is covered by tests, so a good sample usually turns into a fix quickly.